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All orders received Monday-Saturday will normally be dispatched within 1 working day.
All UK orders are sent using either the Royal Mail small packets service or a courier service and in most cases will be with you in 2-3 days (although sometimes there are delays that are out of our control)
European and worldwide orders are sent by Royal Mail Airmail (small packets) service. European orders are supposed to take 3 working days but we have found it can take up to 7, so please allow plenty of time.
Delivery times for worldwide orders vary dramatically depending on the country so, again, please allow lots of time and remember that this is out of our control.
Please note that whenever possible we try to minimise unnecessary packaging. This is better for the environment and keeps postage costs down, which means a better deal for you. Each order in most cases we loose-pack orders in envelopes and Mailing Bags.
All orders are either tracked or sent with proof of postage. Any claims for lost or damaged orders will be investigated by Royal Mail or our couriers.
We are so confident that you will be 100% satisfied with your purchase that we offer an unbeatable
30 Day No-Questions-Asked Guarantee.
If you change your mind, simply return the order unused, in its original packaging for a full refund minus the original postage fee.
If there is something wrong with all or part of your order we would love to have the opportunity to put it right but if you prefer to return the goods we will give a full refund.
Please return to:
Watery Lane Industrial estate
Any darts sets MUST BE UNOPENED AND UNUSED in their original new condition ready for resale, the flights and stems must not have been assembled
Any flights ordered must still be in the packet and not have been assembled
If anything has been used it WILL NOT be refunded.